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Returns

We are confident that you will be satisfied with purchased products.

In the unlikely event that you won’t be satisfied with purchased products or you won’t get the product that you expect, you can send it back unused within 14 days after notification of the withdrawal.
Within 14 days of receipt of a packet you can contact us on our email address: info@okay.si  that you want to return an item. After this notification you must no return the product within 14 days, it has to be unused. Return address: Ocean Adria doo, Kalingerjeva 5, 1000 Ljubljana, Slovenia. Shipping costs are covered by the sender.
Refund Payment will be made as soon as possible, but no later than 14 days from of receiving the returned product. In order to ensure certainty, accuracy and timeliness of refund and providing records of payments, the refund will be made trough bank transfer to your bank account. Refund Payment in cash is not possible!

The return of goods received within the company to withdraw from the contract shall be deemed to be a message of withdrawal.

The right to a refund, warranty, material defects and improperly rendered services specifically governed by the Consumer Protection Act (unofficial consolidated version).

Spletna stran za delovanje uporablja piškotke in z nadaljevanjem uporabe sprejemate vse piškotke, ki jih uporabljamo. Več.

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